IndustriesReal estate
Industries/Real Estate

AI Receptionist for Real Estate

Qualify buyers/renters, schedule tours, and capture property details so nothing slips through.

24/7 coverageBooks the next stepEmergency escalationSummaries + transcripts

Example handoff

Caller wants to schedule a tour.

Caller: Jordan M. • (555) 012-0199

Location: 123 Main St

Need: schedule a tour

Next: Offer a tour or callback window

You control the script, escalation rules, and what gets captured.

What it handles

A starter playbook you can tune in minutes. We keep it practical: capture the essentials, route the right next step.

  • Answers new showing calls and routes existing customers

  • Captures contact info, location, and the reason for the call

  • Asks clarifying questions so your team has the full picture

  • Offers the next step: tour or a callback window

  • Sends a clean call summary to your team

  • Escalates urgent issues (like lockout) based on your rules

What the AI asks callers

We ask only what your team needs to take action. No rambling, no guessing.

  • 1

    What’s the best name and number to reach you?

  • 2

    What’s the address or location for this showing?

  • 3

    What are you calling about today?

  • 4

    Are you looking to schedule a tour or check availability?

  • 5

    When would you like the tour (or callback)?

  • 6

    Any details we should know (access notes, photos, deadlines, preferences)?

  • 7

    Have you worked with us before?

  • 8

    What’s the best time window to follow up?

What happens after the call

Every call ends with a clean handoff your team can act on.

Step 1Handoff

We capture lead fields (who, where, why) and summarize the call for showing follow-up

Step 2Handoff

We tag urgency and apply your routing rules (including after-hours escalation)

Step 3Handoff

We book the next step: tour if available, or a callback window (optional automations)

Step 4Handoff

If you transfer to a human, we pass a quick brief so they pick up with context

Step 5Handoff

Your team gets a concise handoff in email/SMS/Slack/CRM so follow-up is fast and confident

Trust + guardrails

Built to be careful on purpose

  • If unsure, it asks clarifying questions instead of guessing
  • Grounded summaries: it follows your script + required fields so handoffs stay consistent
  • Spam blocking rules help reduce robocalls and repeat spam callers
  • Escalates to a human when your rules trigger (urgent issues, edge cases, VIPs)
Can I control what it says?+

Yes. You define scripts, hours, escalation rules, and what details to collect.

Can it book appointments?+

It can offer callback windows and schedule if connected to your calendar or booking flow.

How does it handle emergencies?+

It asks quick triage questions and escalates to your on-call contact based on your rules.

Can it qualify buyers or renters?+

Yes. It can ask budget, timing, and property preferences, then book the next step.

More industries and trades where the same call playbook applies.

Want this tailored to your team?

We’ll tune the script, intake questions, and routing rules during setup.

Want the numbers? See pricing →